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WP Care Terms and Conditions

Last Updated: 8-July-2024

1. Introduction

These Terms and Conditions (“Terms”) govern your use of the WP Care service (“Service”) provided by Makers LLC (“Company,” “we,” “us,” or “our”). By using our Service, you agree to these Terms. Please read them carefully.

2. Company Information

2.1. Legal Name: Makers LLC
2.2. Address: 14 Shota Rustaveli Ave. 0108, Tbilisi, Georgia
2.3. Contact Email: [email protected]

3. Service Description

3.1. WP Care is a comprehensive WordPress maintenance and hosting service designed to keep your WordPress website secure, up-to-date, and performing optimally.

3.2. Our service includes, but is not limited to:
a) Regular updates of WordPress core, themes, and plugins
b) Security monitoring and malware scanning
c) Performance optimization
d) Regular backups
e) Uptime monitoring
f) Technical support

3.3. The specific features included in your service depend on the package you have selected.

4. User Accounts

4.1. You must create an account to use our Service. You are responsible for maintaining the confidentiality of your account information.

4.2. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

5. Client Responsibilities

5.1. You are responsible for all activities that occur under your account.

5.2. You agree to use the Service in compliance with all applicable laws and regulations.

5.3. You agree not to use the Service for any illegal or unauthorized purpose.

6. Payment Terms

6.1. Fees for the Service are due in advance, according to the billing cycle you’ve selected.

6.2. We accept payment via methods specified on our website.

6.3. We reserve the right to change our fees with 30 days’ notice.

6.4. Failure to pay fees may result in suspension or termination of the Service.

7. Refunds

7.1. Refunds are provided on a case-by-case basis at our discretion.

7.2. No refunds will be issued for partial months of service.

8. Service Limitations

8.1. While we strive for 100% uptime, we cannot guarantee uninterrupted service.

8.2. We are not responsible for issues caused by third-party plugins or themes.

8.3. We do not guarantee specific results from the use of our Service.

9. Data and Privacy

9.1. We will handle your data in accordance with our Privacy Policy.

9.2. You retain ownership of all content on your website.

9.3. We may access your website and data as necessary to provide the Service.

10. Intellectual Property

10.1. We retain all rights to our proprietary tools and processes used in providing the Service.

10.2. You retain all rights to your website content and data.

11. Termination

11.1. You may cancel your subscription at any time by contacting our support team.

11.2. We reserve the right to terminate or suspend service at our discretion, particularly in cases of violation of these Terms or non-payment.

11.3. We may terminate the service at any time by providing one month’s notice via email to the address associated with your account.

11.4. Upon termination, we will provide you with a copy of your website data, if requested.

12. Limitation of Liability

12.1. Our liability is limited to the amount paid for the service in the previous 12 months.

12.2. We are not liable for any indirect, consequential, or incidental damages.

13. Indemnification

You agree to indemnify and hold us harmless from any claims arising from your use of the Service.

14. Changes to Terms

14.1. We may modify these Terms at any time. Continued use of the service constitutes acceptance of new Terms.

14.2. We will notify you of significant changes to these Terms via email.

15. Governing Law and Jurisdiction

15.1. These Terms are governed by the laws of Georgia.

15.2. Any disputes arising from this agreement will be subject to the exclusive jurisdiction of the courts in Tbilisi, Georgia.

16. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

17. Entire Agreement

These Terms constitute the entire agreement between you and Makers LLC regarding the Service.

By using WP Care services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

For any questions or concerns regarding these Terms, please contact us at [email protected].